How can we help you?
What happens if I do not pay the premium of my car insurance on time?

If the premium for your car insurance is not or not fully paid, the coverage of your insurance is withdrawn, and your car is not insured. As our payment process collects automatically on the 28th of the month, we advise you to have sufficient funds on your current account to avoid to additional charges or cancellation of your car insurance.

What is the deductible for your car insurance?

The deductible for your car insurance is the portion of the damage that you have to pay yourself. The deductible applies only to damage to your own car, not to damage you cause to others.

If someone else is responsible for damage to your car, and we collect the compensation from the guilty party, the damage does not count towards your deductible.

I bought a new car. How can I inform BSure?

You can send us the details of your new car by filling out the contact form on our website.

Do I have to insure my car?

Yes, you are required by law to close minimum liability insurance as soon as the car is registered in your name.

Am I required to take out a home contents or home insurance?

No. You are not legally required to insure your house. When taking out a mortgage however, the bank (that takes your house as collateral) is likely to require you to take out home insurance.

Are outbuildings automatically insured in a home insurance?

If you have indicated on the application that you have outbuildings that need to be insured, they are included in the insured amount.

What is covered by the home contents insurance and what is covered by the home insurance?

To determine this, use this simple rule: everything immovably attached to the house is covered by the house insurance; everything else by the home contents insurance. For example, a click-laminate floor falls under home contents insurance, yet a glued wooden floor under home insurance.

How can I apply for an insurance?

You can apply for a house or contents insurance online. You will hear from our staff whether your application has been approved or if the application will first be reviewed by a BSure consultant. You will also receive a confirmation email.

For what kind of damage does BSure home insurance offer coverage?

BSure offers extensive and comprehensive coverage against damage caused by:

  • Fire
  • Explosion
  • Lightning/induction
  • Natural causes
  • Water and steam
  • Violence
  • Collision
  • Trees and branches
  • Pile drivers and cranes
  • Aircraft, spacecraft and meteorites
  • Glass
What else is insured in the home insurance?

The insurance has a standard supplemental coverage for costs associated with the settlement of claims. These costs are paid in addition to the insured sum. Examples are costs associated with:

  • The garden
  • The pool
  • Temporary housing
  • Legal liability
  • Water damage
  • Hired expertise
  • Clean-up work
  • Salvage work
  • Security services
  • First aid and trauma care after a fire or robbery
  • Loss of rent
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